FAQ

 

DO YOU OFFER GIFT CARDS?

Yes! Gift cards are available for values of $25, $50, $75, and $100. If you would like to purchase a gift card for a different value, please fill out a custom order form and we will be happy to accommodate your request. Gift cards can be purchased under the "Customizables" section of the "Shop by Style" tab; more information is available in the product description.

WHAT ARE THE PAYMENT OPTIONS?

We accept PayPal, debit, and credit on our website. For custom orders, email orders, and orders placed via direct message on Instagram, we also accept Venmo.

WHAT IS YOUR RETURN POLICY?

Because we are a super small business, we unfortunately do not have the resources to do returns. However, if you are not satisfied with your purchase, please contact us via email at shopfemmefatalesf@gmail.com and we will do our best to address your concerns.

WHAT IF MY EARRINGS BREAK?

All of our jewelry is handmade and thus can be fragile, so please be kind to it! If your jewelry does break, feel free to contact us via email at shopfemmefatalesf@gmail.com or Instagram direct message @femmefatalesf. Please include a brief summary of what occurred as well as a picture so we can best solve your problem. If your piece is irreparably broken, we may offer you a discount code or replacement piece at a reduced price point.

 

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